To be eligible for a return, items must meet the following conditions:
Please note that the following items are not eligible for return:
To initiate a return, please follow these steps:
a) Contact our customer support team at support@gfashionline.com or (xxx) xxx-xxxx to request a Return Authorization Number (RAN). Please include your order number, item(s) to be returned, and the reason for the return in your message.
b) Once you receive your RAN, securely package the item(s) along with a copy of your original invoice or order confirmation email, clearly indicating the RAN.
c) Ship the package to the following address:
G-Fashion Line LLCReturns Department[Address][City, State, Zip]
Please note that customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Upon receipt and inspection of your returned item(s), we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer support team at support@gfashionline.com or (xxx) xxx-xxxx.
If you haven't received a refund after 10 business days, first check your bank account or credit card company, as it may take some time before your refund is officially posted. If you have done this and still have not received your refund, please contact us at support@gfashionline.com.
If you have any questions or concerns about our Return Policy, please contact us at:
G-Fashion Line LLC[Address][City, State, Zip]Email: support@gfashionline.comPhone: (xxx) xxx-xxxx